Effective Date: September 10, 2026

The Mountain Girls at Keller Williams Realty Greater Downtown ("The Mountain Girls," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when visiting our website, submitting an inquiry, requesting real estate information, or communicating with our team.

This Privacy Policy explains how we collect, use, protect, and disclose information obtained through TheMountainGirls.com and related websites, forms, and online services operated by The Mountain Girls.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name

  • Email address

  • Phone number

  • Property address

  • Real estate preferences and search criteria

  • Information related to buying, selling, renting, or relocating

  • Information submitted through contact forms, property inquiry forms, home valuation requests, registration forms, or other website features

  • Communications you have with our team

We may also automatically collect certain technical information when you use our website, such as your IP address, browser type, device information, referring website, pages visited, and general website usage information through cookies and similar technologies.

How We Use Your Information

We may use the information we collect to:

  • Respond to questions and inquiries

  • Provide requested real estate information and services

  • Communicate about properties, listings, showings, appointments, and real estate opportunities

  • Provide property search results or market information

  • Assist with buying, selling, relocating, or other real estate needs

  • Schedule and confirm appointments

  • Send reminders and important updates

  • Improve our website, marketing, and services

  • Maintain our customer relationship management system

  • Comply with applicable legal and regulatory requirements

Information Sharing and Data Privacy

Data will not be sold or shared with third parties for marketing or promotional purposes.

We do not sell, rent, or provide your phone number to third parties for their marketing or promotional purposes.

We may share information with service providers that assist us in operating our business and providing services to you, such as website providers, customer relationship management platforms, email or communications providers, analytics providers, and other technology vendors. These providers may access information only as necessary to perform services on our behalf and are expected to handle information appropriately.

We may also disclose information when required by law, legal process, regulation, or governmental request, or when reasonably necessary to protect our rights, property, clients, users, or others.

SMS and Text Message Communications

If you provide your phone number and consent to receive text messages from The Mountain Girls, we may use SMS messaging to communicate with you regarding real estate services, property inquiries, appointments, reminders, schedule updates, requested information, and other communications related to your relationship with our team.

Message frequency may vary.

Message and data rates may apply.

Carriers are not liable for delayed or undelivered messages.

You may cancel SMS communications at any time by replying STOP to a message from us. After you send STOP, you may receive a confirmation that you have been unsubscribed. After that, you will no longer receive SMS messages unless you subsequently opt in again.

If you need assistance with our messaging program, reply HELP to a message from us or contact The Mountain Girls directly using the contact information provided on our website.

Consent to receive text messages is not a condition of purchasing any property, goods, or services.

Email Communications

If you receive marketing emails from us, you may unsubscribe using the unsubscribe link included in the email. You may continue to receive transactional or service-related communications when appropriate.

Cookies and Website Analytics

Our website may use cookies and similar technologies to operate website features, understand how visitors use the website, measure website performance, and improve the user experience.

Third-party services integrated into our website may also use cookies or similar technologies according to their own privacy policies.

You may be able to manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Third-Party Websites and Services

Our website may contain links to third-party websites or services, including property search platforms, social media platforms, mapping services, mortgage resources, or other real estate-related resources.

We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or misuse.

However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure.

Children's Privacy

Our website and real estate services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13 through our website.

Your Privacy Choices

You may contact us to request that we update or correct personal information you have provided to us or to request that we stop certain communications.

You may opt out of text messages by replying STOP and may unsubscribe from marketing emails using the unsubscribe link provided in those communications.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, legal requirements, or services.

When changes are made, the updated Privacy Policy will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or SMS communications, please contact:

The Mountain Girls
Keller Williams Realty Greater Downtown
423.664.1900
423.228.0229
TheMountainGirls.com

Each Keller Williams office is independently owned and operated.